Switching from paper to mobile forms occurs for a variety of reasons. However, the most apparent objectives are to boost productivity and reduce operating expenses. Converting to digital forms on tablets, smartphones, or computers is no longer a fad. It is the way corporate operations are conducted in the modern era.
Businesses that continue to use paper forms are falling behind their increasingly mobile-savvy competition, making good use of the best mobile forms app they can find.
1. Faster Results
The ability for field personnel to collect electronic information on various devices and transmit it instantaneously with the press of a button is revolutionary. The previous approach required staff to locate a fax machine on site or, even worse, drive the actual forms back to the office. Once at the office, they had to be recorded and filed away, only to be retrieved again in the event of an audit.
Using a mobile forms app in the field allows users to upload the forms to a digital storage location with the touch of a button. They can also send partially completed forms to user devices in the field. This results in the elimination of extra trips to the office.
2. Collect Various Data
Checkboxes and text entry fields are only capable of storing a certain amount of data. When companies are collecting data, it is not just answering yes or no questions or writing anything down. Collecting data entails collecting rich data, such as capturing photographs, sketching on them, recording audio notes or video, and scanning barcodes.
Having the capacity to enhance the multimedia information that a company can gather in context for each audit enhances their efficiency and their ability to respond. By using a mobile form app, companies can geo-stamp, time-stamp, or date-stamp everything collected, which helps to stay in compliance with governing agencies.
3. Improve Customer Service
Paper forms result in mistakes and delays, which result in dissatisfied consumers. Utilizing a mobile forms application that is pre-populated with the necessary information and capable of doing automatic calculations enables companies to service their clients more quickly.
Numerous studies show that in today’s society, customers want everything done quickly. The happier the customers are, the more likely they are to return to a place of business.
4. Help with Decision Making
Re-entering data collected on paper into a company’s database increases the chance of errors and consumes time. In quickly changing situations, the knowledge may even be obsolete when it reaches the office from the field.
Mobile forms provide real-time visibility into the data collected. This allows companies to identify bottlenecks and other impediments to project completion and take corrective action immediately.
5. Improve Accuracy
Unfortunately, not paying close attention is a natural part of paper-based data collecting; problems emerge when deciphering handwriting, and misplacing forms may be disastrous for any quality research effort.
Mobile forms can convert screen tapping to readable handwriting. This can be tested and confirmed using query management systems, conditional logic, and automated formulas to ensure forms are completed correctly and completely, reducing the need for error checking and manual data cleaning. Moving from paper to digital forms has been shown to increase accuracy by 47.5%