Driving Positive Change: How to Become a Successful Healthcare Administrator
Strong leadership is crucial in healthcare. The decisions leaders make will more than likely affect many patients or even entire populations, which is why the right professional must enter a senior or executive position at an organization.
As a healthcare leader, you will not only need to make critical decisions, but you must champion innovation, raise awareness of concepts or issues, and inspire teams to work harder and in unison.
If you are passionate about driving positive change in a hospital or medical setting, healthcare administration might match your needs. Read the following tips on how to become a successful healthcare administrator.
Train to Become a Healthcare Administrator
As a healthcare administrator, you will possess an extensive understanding of the health ecosystem, which can help you promote positive organizational change and overcome healthcare technology challenges.
In addition to gaining an in-depth knowledge of emerging trends in innovation, you will learn vital leadership skills to walk into the senior position in healthcare, life sciences, or pharmaceutical sectors. The outlook for healthcare administration jobs is also high at present, especially as there could be an increase of 2.4 million jobs in the healthcare sector within the next ten years.
If the career sounds ideal for your interests and skillset, enroll in a Master of Healthcare Administration program at a respected university. Also, you don’t need to give up your job to earn the degree, as you can enroll in a flexible, 100% online course, which you could complete within one to two years.
Know Your Worth to Maintain Your Passion
As mentioned, jobs in the healthcare sector are expected to grow within the next decade, and there will be a huge demand for experienced professionals in the health ecosystem. As you will have an in-depth knowledge of the health ecosystem as a healthcare administrator, you can quickly secure a top position at a company and even enjoy a top salary.
However, if you want to feel satisfied in the field, it is important to know your worth. As a much-needed senior member of the team, you will have a right to demand others’ respect each working day and a rewarding salary to match. It will ensure you never experience job dissatisfaction, and it could inspire you to continue to climb the healthcare ladder to improve internal standards.
Stay Updated on Health Ecosystems
New technologies, a rapidly evolving workforce, and an aging population are changing health ecosystems, which will continue to advance. As technology focuses more on digital services and smart technology, you must stay updated on changes to healthcare delivery to ensure a hospital never falls behind, such as remote patient monitoring, telehealth, and artificial intelligence. By doing so, you could introduce and use systems to create a flexible and adaptable environment for your employees and patients.
While the healthcare sector is often viewed as a reactive service for treating injuries and illnesses, health ecosystems have moved to a preventative model to avoid potential issues or complications. For example, healthcare organizations have introduced devices to monitor patients outside of a hospital, such as wearables, to review their nutrition, exercise, and lifestyle choices.
Work on Your Organizational Skills
Healthcare administrators are imperative to the smooth running of a hospital. After all, it is their responsibility to recruit and manage staff, manage a facility’s finances, ensure regulatory compliance, create departmental objectives and goals, and delegate tasks to department heads, to name a few of their daily tasks.
As they will have many important responsibilities to juggle daily, a healthcare administrator must possess exceptional organizational skills. If you’re serious about becoming a leader, you must adopt a detail-oriented mindset and work on your time management and organization skills. By doing so, you will be able to monitor finances, records, and regulations easily each day and guide your team to maintain and improve a facility’s high standards.
Improve Your Communication Style
Medical teams will look to a healthcare administrator for leadership and guidance. As you will need to talk to doctors, nurses, and other practitioners each day, you must work on your verbal and written communication skills. After all, you will serve as a direct link between medical professionals and the patients, and poor communication or unclear direction can have serious repercussions.
Limit confusion or frustration by aiming to be articulate, clear, and transparent when talking to your subordinates or senior staff via email, phone, or face-to-face. It will ensure your employees understand your expectations and follow the laws and regulations of the letter.
Focus on Teamwork
Despite a healthcare administrator guiding a team to success and overseeing a facility’s operations and standards, it is impossible to do so alone. You must focus on developing a teamwork mindset to ensure the smooth running of a hospital or healthcare practice.
For example, instruct department heads and supervisors to relay information to staff, such as the latest policies and procedures to follow. As each department will have specific expertise, collaboration is key to informing and educating employees to prevent mistakes, improve efficiency, and protect patient health.
Understand Ethical Standards
A healthcare administrator will often be responsible for making some of a hospital’s biggest decisions. To excel in the role, you will need an unwavering moral compass to ensure you make the correct choices. Fortunately, a healthcare administration degree could enhance your ethical standards and values, as a program will focus on inclusion, equity, and justice.
Lead by Example
Healthcare administrators must strive to lead by example each day to ensure staff members remain professional, hardworking, and responsible. Rather than sitting inside the comfort of your office, make your presence known to gain your team’s respect and trust. It could inspire them to follow in your professional footsteps and standards, which will lead to a more productive environment, improved morale, and happier, healthier patients.
Continue to Learn
The more you know about your sector, the better prepared you will be to make important decisions. Stay updated on the latest technologies, regulations, and medical advances by attending various conferences and completing different training courses. You can then introduce the best practices and technologies to streamline tasks, improve processes, and adhere to various laws and regulations.
Recruit the Right Staff
A hospital is only as strong as its team. To run a smooth, hassle-free, and productive operation, you must focus on hiring the correct senior management, clerical, and medical employees for a facility.
Your employees should possess the appropriate skills and experience, and they must be positive, hardworking, and open to change. As a result, you will experience less conflict when introducing new technologies, improve the patient experience and outcomes, and minimize medical emergencies and complications.
Resolve Problems with Ease
Emergencies will inevitably arise in a health administration role, which will require you to think of your feet to resolve the problem quickly. For example, you might face a clinical issue, an internal conflict, or a medical emergency. As healthcare practitioners will look to you in a crisis, you’ll need to remain positive while developing innovative, ethical ideas to protect patients and staff.
Improve Time Management
Time management is a key quality in healthcare administration. As you will juggle many responsibilities daily, you must meet every deadline to maintain a compliant, productive, and safe environment. As you will manage staff, attend seminars, fundraise money, and meet with senior staff, you must work on your delegation skills, write to-do lists, monitor procedures and processes, and stay updated on employees’ tasks to avoid missed deadlines.
Gather Honest Feedback from Patients
Standards must not slip in a hospital. It is your responsibility to establish guidelines and act when quality dips, which is why you should introduce methods to gather feedback and prevent issues from escalating.
Provide patient comment cards or online surveys to generate honest responses regarding the patient experience, employees, and the healthcare environment. It will create a culture of accountability and help you make changes to remain in control of an organization’s operations and standards.
Prepare for and Mitigate Infectious Diseases
Healthcare administrators are fundamental for the preparation and mitigation of an infectious disease. After learning about an outbreak, they must quickly establish protocols and procedures to protect a community and ensure guidelines are reviewed and followed.
To do so, develop a reliable and transparent web of communication, which should be regularly tested and maintained, which will help you and your team respond rapidly during an outbreak.
The healthcare sector provides many paths to match different passions, skills, and qualifications. If you want to shape a hospital or medical practice without directly treating patients, a healthcare administration job might be a superb path for your personality.
You’ll lead teams to success with exceptional organization, a clear communication style, and dependable problem-solving skills. To flourish in the role, stay updated on the latest health ecosystem developments, new laws and regulations, and innovative processes to maintain and improve standards, patient outcomes, and the healthcare experience. However, to do so, you must command the respect of your team, continue to grow your skills, and resolve problems as soon as possible in an ethical manner.