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How to Fix Videos Not Playing in Google Chrome?

Google Chrome is one of the best web browsers and is highly popular among users on all platforms. It is also a great platform to watch embedded videos online. However, even the best has its problems. Many users have reported that whenever they open any embedded videos on YouTube, Netflix, Facebook, or any other websites, the videos do not load, or they stutter or show a black screen. Some users have also reported that Chrome is crashing whenever they open a video. Today we will talk about the reasons behind this issue and how we can get rid of this frustrating bug.

Why Videos are Not Playing on Chrome

As soon as you see any embedded videos stuttering, blacking out, or showing error messages, it means Google Chrome is unable to play it properly. You must know the reasons that can cause this issue and find out what your problem is. That way, you will be able to select the solution that works for you. Thus, saving your time and not making things worse. Here are the possible reasons why your video will not play on Google Chrome:

Outdated Versions of Google Chrome

This is one of the most common reasons why your videos are not playing in Chrome. Newer versions of Chrome browsers come with extra features that can handle the requirements of the embedded video. That is why using an outdated browser is a bad idea.

Disabled JavaScript

JavaScript is essential for building websites and is required by the browser to play a video. Sometimes, Chrome disables some programs like JavaScript for security reasons if it is aware that your system is vulnerable and has been attacked once by malware. This can pose a problem as JavaScript is required to play embedded videos.


Multitasking puts more load on the RAM and the processor. If you have too many tabs open on Chrome or use too many apps at once, Chrome may not have the processing power or free RAM to run a video. So, you will see that your videos are not playing in Chrome.

Internet Issues

You may have a slow data pack, or your internet service provider may not be able to provide you the total bandwidth. In that case, your videos will keep on loading slowly or not play at all.

Improper cabling or sitting away from the router may also make your internet slow and affect your browsing. Bad weather or router latency can also be responsible.

Disabled Flash Player

Since Adobe Flash Player was a Legacy program, it encountered some security issues. That is why Adobe has shut down its Flash Player and removed all support to its plugins after December 31, 2020. That is why all the major browsers have deleted their Adobe Flash Player plugin. Most websites have updated accordingly and can run any embedded videos without using Flash Player. However, if some websites are outdated or not designed to play without Flash, you will not be able to play any videos embedded in those websites.

5 Ways to Fix Videos Not Playing in Chrome

There are several fixes for this issue. These steps will be helpful if any video or game is not loading or is blank. They also work if a gray box shows instead of the video or Chrome freezes when loading the video.
The first thing you should do is update Google Chrome, as it is the easiest fix for videos not playing and may resolve your issue. In general, most browsers on PC update automatically. Here are some other fixes that you can try.

1. Turn on JavaScript.

Lots of media files need JavaScript to run. Even YouTube requires JavaScript to play videos.

Step 1: Open Google Chrome. On the top right side of the window, you will see three vertical dots.

Step 2: Click on the dots, and a drop-down menu will open up. Click on settings.

Step 3: Under the “Privacy and Security” column on the left side, click on Site Settings.

Step 4: Scroll down to “Content,” under which you will see JavaScript.

Step 5: Select Allowed (recommended).

Step 6: Go back to the site and click on reload located on the left side of the URL address box. See if it works.

2. Clear Cookies and Cache

When a large amount of data is accumulated in the form of cache and cookies, it may cause embedded videos to not play in Chrome. If you clear the cache, browser history, and cookies, it can also solve several other browser-related issues. It also frees up a lot of disk space and puts a lesser load on your PC, improving the performance when browsing.

Step 1: Open the Google Chrome browser and click on the three vertical dots to open the drop-down menu.

Step 2: Go to Settings.

Step 3: Scroll down to “Advanced” and click on Privacy and Security.

Step 4: Click on Clear Browsing Data.

Step 5: Click on “Time Range.” A drop-down menu will open up.

You will find the option to select the time range of deleting the data. Select one of the three options – Last hour, 24 hours, and All time.

Step 6: After you have selected the time range, click on the checkboxes that say Browsing History, Download History, Cached Images and Files, Cookies, and other site data.

Step 7: Click on Clear Data located at the bottom. Revisit the page and see if the videos are playing or not.

3. Turn Off Hardware Acceleration

Keeping hardware acceleration on may cause problems when browsing. So, whenever you see that videos are not playing on Chrome, turn off hardware acceleration.

Step 1: Open the Google Chrome browser and click on the three vertical dots to open the drop-down menu.

Step 2: Click on Settings.

Step 3: On the left side of the Settings window, you will see Advanced. Click on it, and some extra options will be visible. Click on System.

Or you can simply scroll down to the bottom of the Settings window and find Advanced.

Step 4: Turn off “Use hardware acceleration when available.”

4. Reset Chrome Settings

There is a chance that you made some changes in the browser settings, which is causing videos to not play in Chrome. If that is the case, it is better to revert everything to default settings and try again.

Step 1: Open Chrome and click on the three vertical dots to go to Settings.

Step 2: Scroll down to the “Reset” section.

Step 3: Click on the Reset button. It will ask for confirmation. Click on Reset.

Step 4: Revisit the website and reload it. See if the videos are playing.

5. Reset your Internet Connection.

Your internet connection may be the root of the cause. If none of the solutions mentioned above works, you should try to reset your internet connection to fix videos not playing in Chrome.

Step 1: Turn off your computer.

Step 2: Unplug your modem. If you have routers or Wi-Fi range extenders, turn them all as well.

Step 3: Wait for a few minutes.

Step 4: Plug all the devices in and wait till they have stopped blinking and all the connections have been established.

Step 5: Open your PC and see if the video is playing.

Note: These tips were for desktops and laptops. You can check out how to fix videos not playing in Chrome mobile version in Google Support. An additional tip, if your videos are not playing in Chrome, try playing it in an incognito window.

Wondershare Repairit

If the steps above do not work, there is a chance that the video itself is corrupt. If that is the case, you will need some dedicated video repair tool to fix this. And Wondershare Repairit is the best one you can find on the internet.

The interface is fully user-friendly, and you can use it to repair any damaged videos quickly. You can repair multiple videos at once or use advanced video repair methods if normal video repair does not work. Here is how you can fix videos not playing in Chrome.

Step 1: Download the video from the website at first using any video downloader. Then, download Wondershare Repairit from here. After installing, you will see this window.

Click on +Add. A pop-up window will appear. Select the video that you want to repair or drag and drop it.

Step 2: After you have added the damaged videos, the interface will show the details of each video, like the resolution, watching time, etc. Go to the bottom right and click on Repair.

If the repair is done successfully, you will see Successful written under the video. If a simple repair is not able to fix it, you can rely on the Advanced Repair option.

Step 3: After all the repairs are complete, you can preview the repaired video. If it meets your expectations, click on Save and select the save directory from the pop-up window.

Wrapping Up

It isn’t enjoyable when you see that you cannot play embedded videos on Google Chrome. We believe your issues will be resolved by the fixes we provided in this guide. Else, you can download the video from the browser and watch it offline. If the problem is still not fixed, Wondershare Repairit is always here to help you fix corrupted video files.

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