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8 Features You MUST Look for in a Moving Company

Are you moving to a new house soon? While it’s no doubt an exciting time, this Herculean task can quickly become stressful.

We all are guilty of accumulating a lot of things over the years. From the bulky vintage lamp to the never-used Dutch oven, you will most definitely have more stuff than you think. Thankfully, you don’t have to do it alone. Right from packing to moving, moving companies take care of it all.

Don’t rush the decision of choosing a moving company by hiring the first one you come across. Here we’ve outlined a few features of a reliable and quality moving company:


Services such as Packing & Moving usually gain traction by word of mouth. If possible, reach out to your friends, relatives, work colleagues or anyone who has recently hired a moving company. There is no better way than a reliable reference to find a suitable moving company.

You can also look at customer reviews of a company. It will help you learn more about their services and if they are the right fit for you.

Customer Service

The first interaction you have with a moving company says a lot. Did they get back to you promptly after you placed an enquiry? Was the customer service representative able to answer all your questions? The customer service should be quick, friendly and informative. Poor customer service will just add to the stress.

Also, make sure that the company you pick has more than one channel of communication. Apart from telephonic assistance, a quality moving company offers customer service over social media platforms and email.

Experience & Training

The movers should be experienced and fully trained. It would be particularly inconvenient if you want to move a grand piano, but the staff doesn’t have the skills. It’s imperative for the movers to be capable of safe and efficient relocation of your belongings.

Service Range

Is there a gap between your move-out and move-in dates? In this case, you need a moving company that also offers storage. If you have any specific requirements, be sure it lies under a moving company’s abilities. F & M Bennett & Son offers a comprehensive service range that includes complete packing, moving, storage and so on.


You have to look beyond the sweet talk of a customer service representative and enquire about their pool of resources. How will they move your king-sized bed framed without a big enough vehicle? The right moving company has the necessary equipment and great vehicles at their disposal.


You don’t want any surprises in terms of costs. That’s why it’s essential to pick a moving company with transparent pricing policy. Look for a company that is willing to come over to your house to understand your requirements and offer cost estimate that they will stick to. This will help you avert any hidden charges.
A good removal company will clearly explain their charges and explain the ways in which you can reduce the total cost.


You can’t risk handing over all your belonging to an unauthorised service. An authentic removal company should have all the mandatory licenses to conduct their services by the relevant authorities. Refrain from choosing a company that fails to present its license for operation.

Transit Insurance

What if your possessions are damaged in transit? To make sure you’re protected, remember to ask the moving company about their transit insurance policy. A dependable moving company will have adequate insurance cover for any damages or losses in transit.

In conclusion, take your time to find a fitting company. Reach out to multiple removal companies for a quote and follow our tips to find the best one.