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Software Testing Is Important for Your Business: Here’s Why

Did you know that software testing jobs are expected to grow by 22% by 2029? To put this into context, all occupations, on average, grow at a rate of 4%.

Such an anticipated explosion in software test operations is primarily due to the increasing impact technology has on all facets of life. As data cements its place as the new oil, organizations will need more skilled technology workers.

But why do software testing services matter this much to organizations to ignite such an ‘arms race’?

Keep reading for a deep dive into five reasons software testing for business will keep growing.

1. Higher Product Quality

The only thing that makes a value proposition sustainable is if it works for the user. As elemental as it sounds, your software needs to work with little to no downtime for users to stick with it.

Software tests help root out potential errors before shipping. No matter how innovative your developers, there will always be bugs impeding the software solutions you develop.

Furthermore, as you develop solutions to stamp out errors you know exist, you may inadvertently introduce other errors. Without consistent software tests, such secondary software issues will pass you by.

As you commit to regular testing, you also become proactive. If there is an underlying error in your software, consistent testing helps you identify such anomalies early.

As a result, these problems don’t snowball into more significant, more complicated widespread problems plaguing your users. 

2. Cost Management

One of the most compelling reasons businesses hire the best software testing company if they don’t have an in-house function is to save on costs.

The Journal of Information Technology Management ran a study to find out the cost impact of software errors. It turns out that when you have a software bug, it costs you ten times more to rectify it at every development stage.

Let’s say you discover a bug at the system requirements stage that costs you $120 to iron out. If this same bug hits the system requirements stage, you’ll pay $1,200 to deal with it. Should the big escalate to the high-level design stage, you’ll foot a $12,000 bill to resolve it.

If you have several bugs costing you this much, it can adversely impact the development budget. And those are only the direct costs associated with software bugs you encounter.

In 1998, a software bug led to the malfunction of NASA’s Mars Climate Orbiter. Rather than enter planet Mars at the correct orbit angle, the Mars Climate Orbiter deviated from the set course due to a software bug that affected the acceleration data.

Regular software tests help you avoid costly internal and external errors that can place the firm’s financials at risk. 

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3. Robust Security

Today’s user has a deep regard for online security. If your product gets even a whiff of security vulnerabilities, you risk a mass user exodus. For businesses shipping software solutions, incorporating security testing is a make-or-break issue.

On the customer-facing end, users need to have unshakeable confidence in your software’s security. But, on the other hand, regulators now make it harder for software developers to skimp on security.

When you encourage and institute continuous security testing, it helps you identify vulnerabilities in the software early in development. The earlier you catch these security problems, the more security you offer to your users.

But offering more secure software doesn’t only benefit users. It also impacts your bottom line.

For example, if your software solution gains a reputation for being insecure, you’ll spend a fortune in turning that around.

As such, regular software security tests help you keep the adverse impact on your bottom line at bay. You won’t need to invest a lot more in walking security failures back, nor will you have to pay up for regulator fines. 

4. Customer Satisfaction

There’s a direct relationship between the quality of your software development and customer satisfaction. Regular software tests help you ship a product that’s more user-friendly.

As long as your testing team has accurate insight into your user’s needs, you’ll ship software that helps customers solve a problem. Consequently, you gain brand loyalty with users as you successfully empower them through relevant software.

While this interrelationship is simple enough to understand, it can turn software tests into a powerful tool in the proper context. How?

In the past, technology and customers were two different worlds. Nowadays, there is no buffer between your customers and technology. If anything, it’s the technology you leverage that helps you ship a better customer experience.

Seen in this light, you can draw a direct line from testing to customer satisfaction.

Regular software tests can help you finetune the user experience you deliver to satisfy users better. That then earns you greater customer trust, which can make your business more competitive. 

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5. More Efficient DevOps

Organizations leaning towards more collaborative efforts between development and operations find software tests crucial for their needs.

For any DevOps team, the goal is to craft and ship solutions that intuitively fit the customer’s way of life. To do that, these teams need to own the end-to-end process. And that includes continual testing.

DevOps teams can ensure the software doesn’t hold any nasty surprises for users through regular software tests. On top of that, the feedback that DevOps teams receive from users informs future software tests.

Whenever the team incorporates customer feedback into products in the pipeline and those in the wild, it increases their utility. Ultimately, your organization’s innovation process becomes more valuable.

6. Product Adaptability

Software compatibility can be a nightmare for development teams. Users now rely on various devices, which places a burden on businesses to ship adaptable software.

Conducting regular tests helps development teams support adaptability. You get to iron out kinks with software you offer users faster across various devices. If you can ship software that works flawlessly on varied devices and with no bugs, your users will reward you for it. 

Don’t Compromise on Software Testing

Technology is crucial for your business. But you’ll only derive that value if you ship solutions that help users solve problems. Make continual software testing an integral part of your development to serve users with software that adds value to their lives.

Technology is a treasure trove for innovations that keep your firm competitive. Our website features articles straddling technology and business to help your business benefit from technology. Check out more of our content to learn how innovation can better your firm.

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